Shipping policy
Thank you for shopping with Wave Energy.
We aim to provide fast, reliable and transparent shipping for all orders across Europe.
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Processing Time
All orders are processed within 1–2 business days.
You will receive a confirmation email once your order has been shipped.
Processing times may be slightly longer during holidays or high‑volume periods.
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Shipping Time
We ship to all countries within the European Union.
Estimated delivery time:
5–12 business days
Delivery times may vary depending on your location and local postal services.
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Shipping Costs
Shipping rates are calculated at checkout.
- Standard Shipping: €1
- Free Shipping: on orders over €40
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Order Tracking
Once your order is shipped, you will receive a tracking number by email.
Tracking information may take 1–3 days to update.
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Incorrect Address
Please make sure your shipping address is correct.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
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Lost or Delayed Packages
If your package is delayed or lost, please contact us at:
support@waveenergy-shop.eu
We will assist you in resolving the issue.
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Customs & Taxes
All orders within the EU are free from customs fees.
Customers outside the EU are responsible for any customs duties or import taxes.
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Contact Us
If you have any questions about shipping, feel free to contact us:
waveenergy.shop@gmail.com